Description : Document Centre Administrator. Company : FirstRand. Location : Johannesburg, Gauteng

• About us, purpose, experience and qualifications about us RMB is a market leader in Corporate and Investment Banking where our people are our differentiator. They come from many different backgrounds, bringing unique perspectives to finding solutions and solving challenges for our clients. At RMB our thinking digs deeper and sees further. With a can-do mindset that is considered and innovative, curious and resilient we unlock unique opportunities for our clients and society. We seek people who create a culture of sharing and who champion honourable behaviour. Our people are smart, hard-working, self-motivated and have a passion for their work and the success of RMB. We offer a non-hierarchical, entrepreneurial environment where our people think and act like owners. We empower people, hold them accountable and reward exceptional performance. All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties purpose To provide a centralized fit for processing function of all Client Account Support Functions (Opening, Closing and Maintenance) requests and Channel Support Functions (PACS, Online Banking, Fintegrate, Receipt It etc). The current function consists of a maker and checker function and the function is interchangeable as per delegation in the team or as and when required. The team is a centralized team performing fit for process on all legal documents received for both Product and Channel on-boarding and maintenance. experience and qualifications
  • Minimum Diploma or Degree
  • Relevant NQF Level 5 banking qualification is preferable
  • Minimum of 3 years banking is preferable customer services experience is compulsory
  • Understanding of Client Services environment
  • Experience in interacting with difficult Client’s
  • Provide team support to your peers and continuous knowledgesharing
  • Legal and compliance knowledge
  • Passion for client service
  • Attention to detail
  • Competencies:
  • Analysis & Attention to detail
  • Problem Solving
  • Critical thinking
  • Creativity & Innovation
  • Assertive and Courageous
  • Drive & Action Oriented
  • Flexibility
  • Attention to detail and quality output
• additional requirements
  • No Referral plan is assigned to this job